Cloud-native omnichannel order management system to manage all channels/inventory in real-time, accurately, and in the most efficient way possible.
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Reduce employee workload, minimize frictions and orchestrate orders in the most efficient way possible.
Access the real-time inventory data of online and offline channels and meet your customers’ expectations everywhere.
Never let your customers face stockouts and offer a more personalized shopping journey.
Shopi ORP is an Omnichannel Retailing Platform that connects inventory with multiple sales channels including e-commerce, marketplaces and physical stores in the most efficient way possible and provides retailers unified commerce abilities both for in-store and online channels enabling the omnichannel experience while bringing digital transformation to the entire operation. With storefront mobile applications for sales associates and comprehensive omnichannel dashboard, give what your customers want, anytime, anywhere with maximum efficiency.
Keep track of any order-related processes as well as the entire inventory from a single point. Monitor and manage each step of the order journey until it’s delivered to the customer and minimize errors by accessing the most accurate data.
Turn your stores into mini fulfillment centers by enabling employees to fulfill orders everywhere; either in stores or warehouses available. With a robust Omnichannel Order Management system in place, pick, pack, and ship all order requests automatically with a single application.
Don’t let your customers step out of the store without purchasing due to long waiting lines. Browse and sell products that are not readily available in the store stock and complete checkout anywhere in the store.
Turn your sales associates into your greatest assets with Omnichannel Point-of-Sale; increase sales and maximize customer satisfaction.
Lift in-store GMV
Increase in e-commerce
conversion rate
increase in store fulfillment
Access and manage all orders at all channels from a single place. Get the most accurate order status, keep track of where the order is placed and display all the necessary information about an order.
Get the most accurate inventory data in a single place. Manage the inventory, control stocks on SKU level, turn on/off available to sell inventory, and make these changes in seconds.
Automate fulfillment processes and get any related tasks done in no time with the app at the store associate's hand. Turn your stores into fulfillment centers, notify employees, gain a full speed and minimize errors.
Get a clear picture of your operation in real-time and access business-critical KPIs including order level, revenue, returns, payment types, and more just with one click to have better insights into your organization.
Enable your customers to return orders to wherever they want regardless of the channel they made the purchase. Monitor all the return requests and keep track of the process easily until it’s approved or rejected.
Deliver a friction-free in-store shopping experience everywhere in the store by accessing the real-time available stock, and completing checkout with multiple payment options including tap-on-phone.
Enable your customers to return orders to wherever they want regardless of the channel they made the purchase. Monitor all the return requests and keep track of the process easily until it’s approved or rejected.
“Thanks to Shopi, we eliminated technology and process complexities and minimized IT dependency. With Shopi's Omnichannel Order Hub, we are now able to execute perfect order management which led to improved customer satisfaction at all channels.”
Information Technologies Director
“By accessing the digital catalog thanks to Shopi’s holistic approach, we are able to see and sell physically unavailable items right away in the aisle, check the stock availability of all stores and detailed product information in seconds.”
Reporting Specialist
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